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Faulty Laptop
fabwitch_2
Posts: 1,756 Forumite
in Techie Stuff
Please can anyone advise me. I brought a refurbished laptop from Currys online last week. Laptop has been delivered but it keeps turning its self off. I phoned Currys today to ask for a replacement as this one is faulty and they told me it can only be sent of for repair as its a refurbished laptop. the Guarentee they emailed me says I am intitled to refund or replacement if faulty but assistant on phone said that only applys to new laptops. Is this right?
Competitions wins 2010
LG Cookie Fresh Mobile with £50 credit, Kiss 100 on FB
.:j
LG Cookie Fresh Mobile with £50 credit, Kiss 100 on FB
.:j
0
Comments
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refund or replacement would most likely be at their discretion at this point0
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Currys are notorious for insisting on repairing or replacing faulty products rather than refunding for them, regardless of whether it's a new or refurb product bought.
As you bought it online why can't you return it under the Distance Selling Regs?0
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