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Is there a problem with Natwest online Banking?

aaroncaz
aaroncaz Posts: 5,242 Forumite
Part of the Furniture
in Budgeting & bank accounts
Can't log on, won't regonise password/numbers!:confused:

Comments

  • LollopyBear
    LollopyBear Posts: 139 Forumite
    I've just logged into my Natwest online banking with no problems... Check that you're entering everything correctly - is number lock on?
    ~ Lexie ~
    The Minimoilist.
    Saving money and the planet at the same time.
  • advantix
    advantix Posts: 204 Forumite
    fine for me too.
  • aaroncaz
    aaroncaz Posts: 5,242 Forumite
    Part of the Furniture
    LollopyBear wrote: »
    I've just logged into my Natwest online banking with no problems... Check that you're entering everything correctly - is number lock on?


    No, number lock not on, keep getting this:


    Customer advice, please address the following issues:
    • The information you have entered doesn’t match the details we have on file.

      To receive your new Activation Code by post, please select the re-register link below or get more information and advice from our help pages.

  • aaroncaz
    aaroncaz Posts: 5,242 Forumite
    Part of the Furniture
    It's ok am in now, rang them, I'd entered wrong numbers, and they had locked account, back in now!
  • LollopyBear
    LollopyBear Posts: 139 Forumite
    Phew! I'm glad it has worked out OK. Those sort of things always panic me a little - my first thought is always 'has someone hacked my account and changed my password?'.
    ~ Lexie ~
    The Minimoilist.
    Saving money and the planet at the same time.
  • aaroncaz
    aaroncaz Posts: 5,242 Forumite
    Part of the Furniture
    LollopyBear wrote: »
    Phew! I'm glad it has worked out OK. Those sort of things always panic me a little - my first thought is always 'has someone hacked my account and changed my password?'.


    Don't say that!!:eek: Never thought of that:D
  • egghead
    egghead Posts: 352 Forumite
    aaroncaz wrote: »
    Can't log on, won't regonise password/numbers!:confused:


    mines been like this for 3 weeks, i still cant log in!!!
  • aaroncaz
    aaroncaz Posts: 5,242 Forumite
    Part of the Furniture
    egghead wrote: »
    mines been like this for 3 weeks, i still cant log in!!!


    Have you rang them?
This discussion has been closed.
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