I-Pod Shuffle will not sync ?

loonygooner

Hi guys,

I have purchassed a new I-Pod shuffle (2GB) in addition to my fairly new 1GB shuffle.
The 1Gb item works fine on my PC but I cannot get the new 2GB to work and an error message appears stating: "The i-pod cannot be synced. The required disc cannot be found".
This appears to be strange because the i-pod appears in 'My Computer' and also the i-tunes header states 'Syncing I-Pod, Do not disconnect'.

Any ideas as it is baffling me?

Technology, pah!!!!:mad:

loonygooner

Hi guys, I wanted to nudge as the i-pod is still not working.

Further investigation reveals:
1. The Shuffle is recognised in the Devices area (Left side of i-tunes)
2. When trying to sync i-pod, the following message appears 'The i-pod cannot be synched. The required disc cannot be found'.

I seem to have been told in one area that it is recognised, but cannot be synched.
The i-pod works fine on a coleagues computer.
I have downloaded i-tunes again and the same happens.

So confusing, help!

mechy

Hi looneygooner. i have just been bought a iPod Touch. & am struggling a little with that. but back to yor problem. The ony thing that comes to mind. have you updated to the latest version for your shufle. Fingers crossed for you. You can bet if its not that it would be something that you may not have done

Nenen

I have exactly the same problem with my brand new ipod shuffle (1GB). It appears to be recognised everywhere except for synching. I've even tried running the set of diagnostic tests and it passes them all until it gets to:
[FONT=&quot]**** iPhone/iPod Touch Sync Tests ****
One or more sync tests failed.[/FONT]
If anyone can tell me what I can do I'd be really grateful! Should I take it back to the place I bought it?

Nenen

bumpety bump... just about to throw it through the window in sheer frustration!

loonygooner

Nena,
Further to the PM you sent I have now found what cured my problem at the folloing link:

http://docs.info.apple.com/article.html?artnum=304996

Hope it works for you, let me know?