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I rang then and asked it i could change my tariff to one more suitable as i am not useing 50 credits each month my tariff is 200 free min 100 free text 25 video call 25 video and picture message + £5 download which i pay £25 per month . had the phone about 1yr it was an 18 moth contract so i got till sept before i can upgrade or leave .
I never use video calling as dont know any one any more with video phone and dont send many pic messagess or video messages as i blue tooth then so i am lossing out on the 50 credits well the customer service was crap couldnt get it across to then i wanted ti to go on textes i had such an argument i had to put phone down :mad: coz i was steaming but come sept i will not renew my contract with then il go else were i have been with then for abot 4 yrs :eek:

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  • pinkshoes
    pinkshoes Posts: 20,532 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    By signing an 18 month contract you get a cheaper monthly charge, so if you'd had a 12 month contract, you would have paid perhaps £35 a month.

    Perhaps next time you sign up for such a long deal, you get something that you're actually going to use. I pay £10/month with vodafone for 100 mins and 100 texts any time any network, which does me just fine!

    There's not alot you can do until september now, until the contract (that you signed...) runs out.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
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