courtesy car (damaged)

MarkyMarkD

Falsely declaring a card lost or stolen is stupid and pointless. For one thing, it's lying to your bank. For another thing, the transaction was authorised when the card details were provided and the bank *will* pay the amount if requested irrespective of you lying about the card having been stolen.

Pew_Pew_Pew_Lasers!

Tojo_Ralph wrote: »

In all honesty, we don't know what the OPs sons signed for, however it is a fair bet that he signed for the car and accepted the condition of the car. Now, if the cigarette burn was not noted at the point of collection and the son signed to say the car was free from damage at point of collection, the garage will have all the proof they need.

They will only have proof the damage was there upon return - if they do not have proof it wasn't there upon delivery then her son cannot be held responsible - this is why people have to sign receipts.

Otherwise they could hold him responsible for any number of things he realistically has no chance of proving.

Iamthesmartestmanalive

Pew_Pew_Pew_Lasers! wrote: »

They will only have proof the damage was there upon return - if they do not have proof it wasn't there upon delivery then her son cannot be held responsible - this is why people have to sign receipts.

Otherwise they could hold him responsible for any number of things he realistically has no chance of proving.

He signed at delivery to say it was free of damage though

As for the bank card , prev poster has a good point, the hire company will already have reserved the funds and will ammend the voucher to the affect of the sum they want, so pointless

MarkyMarkD

They won't amend the voucher as such, they'll simply put it through as a "cardholder not present" transaction.

Tojo_Ralph

Pew_Pew_Pew_Lasers! wrote: »

They will only have proof the damage was there upon return - if they do not have proof it wasn't there upon delivery then her son cannot be held responsible - this is why people have to sign receipts. Otherwise they could hold him responsible for any number of things he realistically has no chance of proving.

As already stated, the son signed an electronic notepad.

IF, that signature was to state that the vehicle was free from damage on collection, then the garage has sufficient evidence that the car was free from damage when collected.

cyclonebri1

Tojo_Ralph wrote: »

As already stated, the son signed an electronic notepad.

IF, that signature was to state that the vehicle was free from damage on collection, then the garage has sufficient evidence that the car was free from damage when collected.

Sorry, but I don't agree. If that is the case when does the liability end? Could be damaged in transit back, or anytime before anyother inspection.

If the hiring company have asked for a signature that the car was supplied undamaged, then the hirer has the right for it to be signed off his responsibility on collection.

If this is a genuine case then trust the damage won't be spotted

MarkyMarkD

I don't think anyone's disputing that. But if the vehicle is inspected on collection, and the problem identified, he's in lumber.

Pew_Pew_Pew_Lasers!

Tojo_Ralph wrote: »

As already stated, the son signed an electronic notepad.

IF, that signature was to state that the vehicle was free from damage on collection, then the garage has sufficient evidence that the car was free from damage when collected.

The electronic notepad was almost certainly just to cover the exterior of the car.

I have hired many cars, and not once have the hire company staff ever checked the interior for anything other than to record the mileage, and to show me where the various functions are.

I have never once been asked to sign off on the interior of a car, in this country or any number of countries in Europe (and the USA for that matter).

dolby21

I agree with pewpewpewlasers. I really dont think whoever collects the car will look on the inside. I too constantly hire cars from airports over uk and europe and they ONLY ever inspect outside and milage.

If they do spot it. no one has smoked in the car!!!!!!!!!! have they

Tojo_Ralph

dolby21 wrote: »

I really dont think whoever collects the car will look on the inside. I too constantly hire cars from airports over uk and europe and they ONLY ever inspect outside and milage.

You may well only see the hire company employee confirming the mileage and giving the car the quick once over for car park dinks when you collect it, but I can assure you that the interior of a hire vehicle is covered by the rental agreement and damage over and above normal wear and tear can be charged for if noted when the vehicle is returned.

Pew_Pew_Pew_Lasers! wrote: »

The electronic notepad was almost certainly just to cover the exterior of the car. I have hired many cars, and not once have the hire company staff ever checked the interior for anything other than to record the mileage, and to show me where the various functions are. I have never once been asked to sign off on the interior of a car, in this country or any number of countries in Europe (and the USA for that matter).

As I don't feel I will be able to convince either of you otherwise, I won't bother with more than a couple of quick links which confirm that which I have stated.

Avis Blog
http://wetryharder.co.uk/?p=378

Budget T+Cs confirming interior not even covered by CDW
http://www.budgetrent.co.uk/terms.php