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Laptop Problem help req
Linbox
Posts: 383 Forumite
in Techie Stuff
My Daughters laptop has recently started playing up. It’s a three year old Acer aspire 3002lmi with Windows XPHome
The machine won’t shut down, the keyboard and mouse pad won’t work.
When using a USB mouse & keypad windows appears to work ok but clicking on the Start, Turn off computer, Turn Off - locks the system up. Trying from Task Manager, turn off - occasionally works if left for log enough or nothing happens but does not lockup.
I reinstalled XP from the recovery disks but this did not cure the problem, so no, its not a driver problem.
Now, before you say it’s a hardware problem; in Safe Mode there are no problems, the mouse pad and keyboard work and shutting down works flawlessly.
Any ideas on how to sort this problem?
The machine won’t shut down, the keyboard and mouse pad won’t work.
When using a USB mouse & keypad windows appears to work ok but clicking on the Start, Turn off computer, Turn Off - locks the system up. Trying from Task Manager, turn off - occasionally works if left for log enough or nothing happens but does not lockup.
I reinstalled XP from the recovery disks but this did not cure the problem, so no, its not a driver problem.
Now, before you say it’s a hardware problem; in Safe Mode there are no problems, the mouse pad and keyboard work and shutting down works flawlessly.
Any ideas on how to sort this problem?
0
Comments
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Did you do a clean install or a repair install? A repair install won't cure it if it's a virus infested thing.0
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Clean reinstall via recovery disks.0
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