Ebay / Paypal Confirmation Emails - Problem ?

cyberpig_2

Sold a number of items over the last couple of days and I dont seem to be getting all the confirmation emails I usually get ?

Both from ebay and paypal - although the items have sold and the money is in my paypal account ?

The only difference is that the auctions are BIN - but some are getting through and some are not ?

Also I am now getting two different style "item sold" emails ?

I have made sure no emails are being filtered out into junk etc but has anybody else experiencing problems ? Any idea on the differnt style "item sold" emails also ?

angelcake

I am not sure about this one! are you getting messages ok on your "my ebay" page?

LongDongDave

cyberpig wrote:

Sold a number of items over the last couple of days and I dont seem to be getting all the confirmation emails I usually get ?

Both from ebay and paypal - although the items have sold and the money is in my paypal account ?

The only difference is that the auctions are BIN - but some are getting through and some are not ?

Also I am now getting two different style "item sold" emails ?

I have made sure no emails are being filtered out into junk etc but has anybody else experiencing problems ? Any idea on the differnt style "item sold" emails also ?

Same happening to me. Items showing sold on eBay page, yet no "Notification of an Instant Payment" in email, but showing payment in the payPal page....and also happening the other way round, notification showing, but no checkout showing in eBay page, even though the items are BIN "instant payment required".

cyberpig_2

Angelcake - no problem with getting messages from other users via message centre on ebay

Been happening for two days now - seller yesterday who bought 13 items but only got 8 confirmation sold emails

Seperate buyer paid by paypal but no confirmation payment received email from paypal - although money sitting there.

Tonight another buer bought 3 items - only 1 item purchased email - has paid via paypal but no confirmation email

Longdong - thanks for replying - looks like I'm not the only one then !

ReginaldIolanthePerrin

Hi, I'm still not receiving most of my confirmation e-mails from eBay (21 August), has anyone been able to shed some light on it yet? Or possible solultions? The secure Paypal, etc emails appear to be fine. It comes up on my Outlook 'Number of Messages Received-3 for example', and very few are ending up in my Inbox, like 'Item ending soon', etc. Any updates re this would be most welcome.

I'm still moving to the moon to save on postage, as the items I'll be sending won't weigh much, so I have been told........ :j