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EBI CO / Atlantic Electrical
superstar_2
Posts: 2,104 Forumite
in Energy
Has anyone used them, any comments on them? Good and bad.
There are on my list for possible switch from Scottish Power. Thanks!
There are on my list for possible switch from Scottish Power. Thanks!
0
Comments
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Ebico is excellent, I was with them for two years but my usage went up when I moved into a bigger place. Ebico actually sell on gas and electricity that is supplied by Southern Electric. Atlantic is a division of Southern Electric - so if you go with either you'll ultimately be supplied and billed by Southern Electric!0
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EBICO get good reports on this and other sites.
However I had a problem when they transfered my gas in error and had problems contacting them - never answered telephone calls, never returned calls left on answer machine and took days to answer e-mails.
It took 3 months to put thinks right, and then I had to follow up their actions myself.
Their principles on how they do business look good, but 5 months ago they did not appear to have the back up to support good service. Maybe0
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