Atlantic Electric And Gas - Loyalty Refund!

MidlandsMum

Checked my bank account this morning and there were 2 refunds, one for 52.08 and another for 37.16 from Atlantic. I toyed with the idea of calling them but thought I'd sit on the cash for a few days to see if they took it back. Postie arrived with two letters, the refunds are "thank yous" from Atlantic for staying with them as customers and we will get more money back if we stay with them for another year. All this from one of the only suppliers who have not yet raised their prices and have some of the friendliest customer service advisors I've ever spoken to.

Well done them!
:T

reedi

mmm I was just tempted to switch to them until I saw that they hadnt raised their prices yet.....think I might wait till they do and then see cause at the mo NPower is coming up top for me with a annual saving of £99...although I've heard things about npower so not sure if I should move yet. More research needed.

(also bit confused as to why Uswitch and energyhelpline are stating different annual savings for the same tariff from the same supplier.)