We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Computer Problem
MINMOUSE
Posts: 398 Forumite
in Techie Stuff
Help....
My sons computer will not load up windows. All that happens is he gets a black screen which says windows has encountered a problem and you get to select how you want to log on ie
safe mode,
safe mode with networking,
safe mode with command prompt only,
Last known best configuration
and
load windows normally,
we have tried all of these but nothing works it just keep coming up with this black screen...
We have also put in an XP disc into the CD drive to see if it can boot up and overwrite the windows files...but that did not work either.
Hopefully there is anyone out there who knows how to fix this problem.
MINMOUSE
My sons computer will not load up windows. All that happens is he gets a black screen which says windows has encountered a problem and you get to select how you want to log on ie
safe mode,
safe mode with networking,
safe mode with command prompt only,
Last known best configuration
and
load windows normally,
we have tried all of these but nothing works it just keep coming up with this black screen...
We have also put in an XP disc into the CD drive to see if it can boot up and overwrite the windows files...but that did not work either.
Hopefully there is anyone out there who knows how to fix this problem.
MINMOUSE 0
Comments
-
to get the pc to boot from the cd, you'll need to enter the BIOS, usually by pressing the delete key, or F2 when the pc starts to boot (a message should appear telling you which to press) once in the bios, change boot device priority to cd/dvd first, then HDD 0 save and exit. the pc should now boot from cdUtinam logica falsa tuam philosophiam totam suffodiant.0
-
Thanks for that I have tried but no luck - any other suggestions?0
-
did you get to the bios setup screen? did you change boot priototy/order to cd/dvd first (and save changes)? if you did there's no reason i can think of why it wouldnt boot the xp disk, unless the disk is a bad copy, not an original, or you have 2 cd/dvd drives and the disk is in the wrong oneUtinam logica falsa tuam philosophiam totam suffodiant.0
-
My sons friend came around and somehow managed to fix it - amazing what a 16 year old can do . My dh and I were both baffled.
Many thanks for tips though.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards