Tesco.net server down

sue5665

HELP !

No internet, no e-mail since Thursday, phoned Tesco Friday morning & was told it must be my router, I tried everything but could not sort anything out, so called out a nice computer expert around to check out my system, after 2 hours he could not find any problems & asked me to phone tesco's again, so I did they tried to fob me off until I passed the phone to 'My expert' and Tesco then admitted that the server was down.
It is now Monday pm, still no internet, I have phoned and phoned them but nothing, first told the problem would be sorted in 48 hours, then they don't know.
I am getting very very mad.
I am at the library at the moment.
Can't e-mail Tesco to find out what is going on.


Any Help,
Please
Sue

ABH_3

Create a free dial up account with http://www.freeuk.net/dialup.php then use a dial up modem for temporary access? Other than phoning tesco.net for a status report or requesting your MAC mode and signing up with another ISP which will take approximately 2 weeks.

Alternatively, you could goto http://www.ebuyer.com/product/140009 or http://www.three.co.uk/personal/products_services_/mobile_broadband_/detail.omp or http://www.t-mobile.co.uk/shop/mobile-broadband/laptop/?ref=newhome_broadband and sign up for instant high speed modem access on one of their PAYG service plans.

HTH

Edinburghlass_2

I've not had any problems with Tesco at all but I did see someone else on the Internet board say they had, Service Status showing as okay here..

http://memberservices.tesco.net/TescoServiceStatus/ServiceStatus.aspx

Only other thing I can suggest is has your bill been paid as I lost email with them, still had internet access and it turned out for some reason my bill paying method had been cancelled. I used my debit card to pay it over the phone and they reinstated it straight away.