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Ebay fraud/neg feedback helpline

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Comments

  • jps71
    jps71 Posts: 48 Forumite
    020 8080 2105 is ebays customer support number.
    Its on the tool bar? of every ebay page I view when logged in.
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    jps71 wrote: »
    020 8080 2105 is ebays customer support number.
    Its on the tool bar? of every ebay page I view when logged in.

    I get the message on my buying account when I log in -

    ebayhelpline.JPG
    The number is a scam. I recieved the emailmyself. checked the senders details, they were not ebays. Reported the scam to the REAL ebay, they got back to me and confiremd it was a scam.

    If you forward any email to ebay, even the ones you know are legitimate, such as sold item emails, confirmation of winning items etc, they all come back confirmed as a scam... It's for this reason I rarelt bother reporting anything, as the chances are it is just an auto-responder at the other end, not a real person investigating.
    <--- Nothing to see here - move along --->
  • sorry to disapoint you all but what gave you the impression the helpline is in cannock it is way awayfrom there its is in staffordshire cannock is not in staffordshire
  • and if you look at the website as i just have you will see a message saying we are not affiliated or associated to ebay in any way
  • soolin
    soolin Posts: 74,467 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    sankad wrote: »
    sorry to disapoint you all but what gave you the impression the helpline is in cannock it is way awayfrom there its is in staffordshire cannock is not in staffordshire

    The thread is 11 months old so the scam has probably long finished now.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • blue_haddock
    blue_haddock Posts: 12,110 Forumite
    Also Cannock IS in staffordshire!
  • This scam is alive and well and rather worryingly they seemed to know info about my ebay account, A gentleman called Chris called me and said he was calling from ebay customer support as I am having a lot of issues with ebay at the moment (read my post under the ebay section titled "ebay scam if you are looking to sell using ebay my advice don't do it") the number he told me I had to call back on was 0911 6991010 not only is this premium rate it is a number used to clone mobile phones, Rather worryingly this "Chris" knew the status of my account, I said I would not call back I had tried to call ebay enough times and was already out of credit due to this, he then suggested I went to the shop and put £50!!! on my phone !!!!!!??? at this point I accused him of being a conman and he hung up, I have now received an email from the auction helpline not suggesting they are any part of ebay and requesting I call them I am saving that email as part of my case against ebay as they have obviously given out my information. I hope they all go to prison for a long time.
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