Suprised with Sainsburys response

Brooker_Dave

trinnylilac wrote: »

I bought an iron from Sainsburys 5 weeks ago and today while using it cauught fire. Luckily my husband was at home managed to grab it and throw it in the garden.
The kids were crying and the whole place smells of burnt plastic,

Anyway I thought I had better call Sainsburys customer services and I am absolutly shocked by their response . The lady said oh dear , just take it back and get a refund and maybe its worth calling the manufacturer.

Demand compensation!!

Don't forget to mention that your childrens lives are now ruined.