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mymoviestream

i joined them in nov 2007,primarily for cheap membership and cashback thru quidco,never used them since end of dec,but they have still been taking money out of my bank,so today i decided to cancel my mebership,but it says on my account i have 2 dvds outstadning sicne 24/01/08??? 1stly i never got those and 2ndly it wouldnt take me 2 mnoths to watch 2 dvds,there saying if i dont return them iam liable for £30 each dvd,what can i do? has anyone else had problems with them??
Live in my shoes for a week,then tell me your lifes hard!

Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you keep the proof of posting receipt?
  • peediedj
    peediedj Posts: 1,267 Forumite
    proof of posting for what?? i never recived the dvds!!!!!!!
    Live in my shoes for a week,then tell me your lifes hard!
  • uktim29
    uktim29 Posts: 2,722 Forumite
    Both Lovefilm & blockbuster have procedures for dvd's lost in the post, either on route to you or theie return. I expect Mymoviestream have the same system somewhere. Try asking them.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Ok,sorry I didn't read your post fully.Were they dvds you had ordered? Don't you get messages from them saying what has been despatched at the time?
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