Declined Basic LLTSB A/C??

Bosie

Hi
I have already done a long version of my awful day in a Lloyds TSB branch over in the Bankruptcy section.
What I want to know, could the advisor actually applied for a full current account as it said that on the screen and not a Cash Account? I thought it may have been done manually.

I took in my proof of being discharged from bankrupcy and it's on my credit file with Experian, I have no history of fraud, these were the two main things not being discharged from bankruptcy and fraud on your file, you couldn't apply for the basic account. It's on LLTSB's web site.
The thing that has got to me, I rang them yesterday and told them my background, they said to come in. The woman I got was so uninterested and before my bum was on the seat,she said it'd be a no!
Is there an address I could write to to see what she actually applied for?

Thanks

skyrider007

Sorry to hear that Lloyds rejected your application. But don't worry, there is always a solution.

Try applying for Citibank Access current account, they offer full banking service with a Visa debit card. Most people with CCJs etc. are usually accepted as they're quite lenient. See https://www.citibank.co.uk for more info and to apply online.

zx2011

Try a Yorkshire Building Society Cash Transactor account.

It comes with bill payments, standing orders, direct debits, ATM and online access to your account too. There's no debit card though.

http://www.ybs.co.uk/savings/instant_access/transactor/index.jsp

jonesMUFCforever

You may have been discharged from bankruptcy but the information will be on your credit files for 6 years.
I know LTSB are loathe to open any account for bankrupts or discharged ones within this time period.

Tribulation

We (wife and me) opened a basic account with Lloyds in 2001.

I'm currently not able to work due to health reasons. At the time my wife got paid in cash (legit) each week. Because of my ill health, we run up some debts and got a couple of defaults.

Role on 7 years.

We had one DD rejected just after we'd first opened the account due to insufficient funds. Since then we've always run the account properly, always had enough money in there to pay something like 12 DD's each month etc.

Around 3 years ago as my wife was now earning more, and our finances were much more stable, we took out a loan and paid off all our outstanding debts that were with various collection agencies (we firmly believe that as we borrowed the money we should pay it back, and while the CAB was helpful when we were stuck, paying off our debts at around £1 to £2 per week would have meant they would still be there after we both die).

My wife also went self employed 2 years ago and while she isn't earning 1000's, she still turns over a min of £400 a week as a mobile hairdresser. She opened a small business account also at Lloyds.

Sadly I'm still not able to work (hospital refused point blank when I suggested part time work), with child benefit, incapacity benefit and family tax credit, we average out around £180 per week being paid directly into our basic account.

My wife applied for a capital one card around 6 years ago and has been 24hrs late with one payment around 5 years ago. Since then she also applied for a Littlewoods card and got accepted with a credit limit of £4500. She asked for it to be dropped to £2000. We currently have zero financial problems and are managing to save for a family holiday in Florida this year without any problems (works out we've been paying around £400 per month to Virgin holidays).

A couple of weeks ago she applied for a Sky card which said that you must have a good credit record to apply. This is to do a balance transfer and then close the capital one card. Yesterday she received her pin number for her Sky card and told to expect the Sky card any day.

So I would think that with all that in mind, Lloyds would have no problem upgrading our account from a basic one. No such luck, computer says no.

A couple of months ago we had a cash point card that we could use in any cashpoint. Lloyd's have just "upgraded" the card to a debit card, but now we can only take money out at Lloyds TSB cash machines.

If after 6 years of running an account properly they wont upgrade it, then I think we're stuck with the basic account for life.

Bosie

Thanks for replies and especially to Tribulation, you must have a really good credit file to get the Sky card and a good card limit! They are strange not to upgrade you. I remember years ago I joined HSBC and got a basic card (Midland Bank days) a few months later they issue me with a then switch card with cheque guarantee card. They use the behaviour score, not sure if LTSB do?
Do you think you could leave LTSB and try HSBC or Barclays as they too use the behaviour score method? This is to reply to JonesMUFC - the only thing that got me, why ask me to go in? I told them my history on the phone, they made me an appointment, the woman at Ltsb was starchy to say the least.
Also, why say in their literature on the Cash account, no fraud or undischarged bankrupts? Why not just say No bankrupts, discharged or not can apply! That's what got to me, I'm over it now:T
Bo

jonesMUFCforever

They are not allowed to discriminate!
They have to give you the chance to go through the credit score!
If you had said that you were a discharged bankrupt they might have said that you were wasting your time and given you the choice of whether to carry on with the application or not.
Each bank will have their own policy for opening basic accounts - I see that others have made suggestions for you.

MABLE

Tribulation wrote: »

We (wife and me) opened a basic account with Lloyds in 2001.

I'm currently not able to work due to health reasons. At the time my wife got paid in cash (legit) each week. Because of my ill health, we run up some debts and got a couple of defaults.

Role on 7 years.

We had one DD rejected just after we'd first opened the account due to insufficient funds. Since then we've always run the account properly, always had enough money in there to pay something like 12 DD's each month etc.

Around 3 years ago as my wife was now earning more, and our finances were much more stable, we took out a loan and paid off all our outstanding debts that were with various collection agencies (we firmly believe that as we borrowed the money we should pay it back, and while the CAB was helpful when we were stuck, paying off our debts at around £1 to £2 per week would have meant they would still be there after we both die).

My wife also went self employed 2 years ago and while she isn't earning 1000's, she still turns over a min of £400 a week as a mobile hairdresser. She opened a small business account also at Lloyds.

Sadly I'm still not able to work (hospital refused point blank when I suggested part time work), with child benefit, incapacity benefit and family tax credit, we average out around £180 per week being paid directly into our basic account.

My wife applied for a capital one card around 6 years ago and has been 24hrs late with one payment around 5 years ago. Since then she also applied for a Littlewoods card and got accepted with a credit limit of £4500. She asked for it to be dropped to £2000. We currently have zero financial problems and are managing to save for a family holiday in Florida this year without any problems (works out we've been paying around £400 per month to Virgin holidays).

A couple of weeks ago she applied for a Sky card which said that you must have a good credit record to apply. This is to do a balance transfer and then close the capital one card. Yesterday she received her pin number for her Sky card and told to expect the Sky card any day.

So I would think that with all that in mind, Lloyds would have no problem upgrading our account from a basic one. No such luck, computer says no.

A couple of months ago we had a cash point card that we could use in any cashpoint. Lloyd's have just "upgraded" the card to a debit card, but now we can only take money out at Lloyds TSB cash machines.

If after 6 years of running an account properly they wont upgrade it, then I think we're stuck with the basic account for life.

Its good to note that you are very sensible with your credit cards and bearing in your income you do very well. However I think it is very reckless of credit card co's to give such generous credit limit. If you were foolish with the cards (which I am sure you would not be) you then find it difficult meet the repayments.

Perhaps in someways the credit crunch is a good thing because providers now think twice before issuing high limits.