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Seller sold me a pair of mis-sized boots

Hi

I bought a pair of boots off Ebay but there are a size 6.5 not a 6 as stated.
I emailed her and she said she put them as as a 6.5 because they fit small!!
I'm unhappy with this because they are too big for me. She said I can return them but she won't pay the return costs. I think she's in the wrong, but she won't budge.
Whp's right here?
Third time lucky on WW I hope :j
January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb

Comments

  • kiwi_fruit
    kiwi_fruit Posts: 832 Forumite
    Part of the Furniture 500 Posts
    Seller is wrong, but unfortunately stuff like this happens on Ebay. I bought Next coat once size 6 stated in the description, it was an 8 when arrived, and sellers excuse was "she's an 8 and it's too small for her!" I didn't ask for measurements before bidding as all Next size 6 fits me. In my case I just resold it.
    As I know if you start paypal "not as described" process they won't refund return P&P costs either.
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    Unfortunately the seller doesn't have to pay your return costs.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • dotchas
    dotchas Posts: 2,484 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    But you can leave a neg explaining seller would not resolve problem with no cost to you
    :j I love bargains:j
    I love MSE
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Unfortunately the seller doesn't have to pay your return costs.

    not if the item is significantly not as described IIRC
    listing th wrong size is so IMO
    i would start an item not as described dispute.

    TBH the seller would have been better putting size 6 and that they are a small 6
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    I agree that any decent seller would pay the costs but I still didn't think that they made the seller pay the return costs.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • me4bargains
    me4bargains Posts: 1,750 Forumite
    She's already left me positive feedback so I am tempted to neg her.
    It's really not up to her to decide how big my feet are, it's up to me, so I think she should as previously mentioned stated they were a small six.
    Third time lucky on WW I hope :j
    January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb
This discussion has been closed.
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