RAC Renewals

nikki1520

Hi everyone - just htought I'd share this.

I got my RAC renewal last week - it was to cost £110 with all my no call out and continous payment discounts. I checked on the website to see how much the current cost was, and found it was £98 for new members!! I phoned up and asked why this was and was told it was to attract new customers. I replied that it was obviously cheaper for me to change provider every year. The nice lady replied that this wasn't the case, as I would'nt benefit from my "discounts"! I told her that this was obviously untrue as I was still paying more than a new member with all the supposed discounts.

The upshot was that I asked if they could match the website price, and they did. I think it's a bit shameless to advertise all these "discounts" which leave you paying more - the old adage of if you don't ask you don't get applies here, I think. Don't let yourselves be ripped off by just accepting the renewal price.

Rant over

Thanks for listening LOL