Cancelling an echeque

hollyh

Hi

Can any one tell me please how to cancel an echeque as a buyer?

My OH has just bought 6 things from different sellers and they've all come up with payment pending due to an echeque.

There are plenty of funds in his bank account to pay for them so we're a bit stumped really.:rolleyes:

jjSmiler

Hi,
As an eBay seller I block eCheque payments.
You may find my guide to this usefull it can befound here
It explains probable causes for this.

http://reviews.ebay.co.uk/How-And-Why-I-Block-PayPal-eCheque-Payment-Method_W0QQugidZ10000000004860917

If you visit the main eBay forums you will probably get a very speedy and much more acurate response as to how to actually cancel an eCheque but for the time being I would say that I think it is the seller that has to refund it but not entirely certain of this.

Anyway I hope this helps

carolinosourus

I had this problem and it turned out that my card had expired and I'd forgotten to update the details, so your first port of call should be checking that the card details are all correct. However from what I can remember I just left it as an echeque as I think I found out while looking at the help pages that you actually had to ring up paypal and get them to cancel it. Hope this helps a little!

Krystaltips

I had this happen to me this weekend. I got the seller to cancel the cheque then updated my card details and paid again.

However I noticed that the money for the echeque has still gone out of my bank account. I called paypal and they were unwilling to do anything but credit it to my paypal account (I don't want it there I want it back in my bank account) so I called my bank and made a claim under the direct debit guarantee.

jules-2005

jjSmiler wrote: »

Hi,
As an eBay seller I block eCheque payments.
You may find my guide to this usefull it can befound here
It explains probable causes for this.

http://reviews.ebay.co.uk/How-And-Why-I-Block-PayPal-eCheque-Payment-Method_W0QQugidZ10000000004860917

If you visit the main eBay forums you will probably get a very speedy and much more acurate response as to how to actually cancel an eCheque but for the time being I would say that I think it is the seller that has to refund it but not entirely certain of this.

Anyway I hope this helps

Odd, I already had paypal set to how you explained in your review but I have received an echeque

pinkgem

i have paypal set to block echeques, and it seems to have worked for ages as people trying to pay by echeque have been given an error message... until i received one from a buyer in germany the other day! arrgghhh

jjSmiler

Blocking eCheques works for normal PayPal payment methods
It unfortunately doe not block eCheques from being sent when the "Send Money" option is used.
Maybe you need to re-set the cancel eCheques option.
I have had eBayers tell me that it did not work however after unchecking the option and re-checking it then problem was solved.

When sending an eCheque a direct debit is instigated and this can not be reversed once started.
By cancelling the eChque you seller will not get their payment but the funds will appear in your PayPal account.
Real bummer but that's the way it works

pinkgem

i think my german buyer used the send money option as the paypal payment/echeque email is in a different format to normal