Ebay new layout cant find anything Grrrrr

StaffsSW

A wonderful improvement to the buying experience then....

eBay should get their own house in order before hammering the sellers.

Libbyloo_2

Hi All, Glad I wasn't the only one it was driving me nuts, however it seems to have gone back to normal (hopefully it'll stay that way):j :j :j :j :j :j :j :j :j :T

Creosote

Indeed, this new ebay search is a nightmare to try and find anything. Also the "best match" doesn't help. And clearing cookies/temp files etc seems to do the trick every now and then. If enough people complain as technical problems hopefullt someone might listen (but doubt it).

LizD_2

Luckily I can still access the old version at home! Will have to stop viewing ebay at work !

Thrifty_Ruby

Hi All,

I'm so glad its not just me, I thought I was going mad!
I have 7 things listed for sale & when I do a search my listings arn't coming up! I emailed yesterday to complain & had answer back today which said that they had done a search & everything came up fine :mad: . I tried again & still the same problem! Has anyone else found this? Also I listed some Versace trousers yesterday evening on a 5 day listing & still they arn't showing! It makes me really angry as I've lost a whole day.

Debsx

Sugar_Coated_Owl

I don't seem to have the new search layout appearing, which judging by the comments is probably a good thing

pinkgem

i had trouble searching for some of my own items. i have since realised when you search for an item that could be in a few different categories it automatically just shows you items in the category with most in, which may not include your items! (if that makes sense) i am convinced it has had an effect on my sales!

for example, i was looking for a t shirt/top for myself but the search just took me straight to the same type of t shirts in the mens category and did not show me any womens t shirts, i just presumed there were none listed until i noticed i was somehow looking in the mens clothing category when i had not selected it!

i hate it!

eyore

has enyone complained to ebay. if they know we are not happy with the new format they may change it back

StaffsSW

eyore wrote: »

has enyone complained to ebay. if they know we are not happy with the new format they may change it back

1 or 2 people have expressed their feelings on the Q&A board - http://forums.ebay.co.uk/thread.jspa?threadID=1100152608&start=0

George the pink has done his best to try to justify the changes, but is fighting a losing battle. If the search has to be explained in such detail, then it's unlikely that the average user will stick around long enough to work it out.

dotchas

I emailed and got this reply

Hello,

Thank you for your feedback about the updated eBay.co.uk search. We're
sorry to hear you don't like the changes we've made.

These changes are intended to make searching on eBay simpler and make it
faster and easier for buyers to find the items they're looking for.

Share your opinion of our new homepage with other eBay members. Copy
this link into a new browser window to go to our Community Discussion
Boards:

http://pages.ebay.co.uk/community/chat/index.html

Thank you for your patience and understanding.

Kind regards,

Chad V.
eBay Customer Support

I hate the new system !:mad: