Scottish Power, don't get caught out !!

Woby_Tide

GunJack wrote: »

Something to bear in mind also about SP - they adjust your dd EVERY QUARTER to take into account your current useage.

I think in 3 years they've adjusted my DD twice after rice rises/falls, no where near being changed every quarter, unless useage is very variable or out of profile I can't see they'd go to teh effort of amending customers DD's every few months

GunJack

woby - I questioned this, but this is what I was told by sp. Whether it's on new accounts (I'm in a brand-new house as of last september) or on accounts opened after a certain date, but they were specific that it would vary every qtr.

DGJsaver

surley if they adjust it every 3 months , it stops people getting too far in debit with them ?

Butterfliesarepretty

DGJsaver wrote: »

surley if they adjust it every 3 months , it stops people getting too far in debit with them ?

Yes quite right I was with powergen before and I ended up owing - I would rather overpay and make sure I am in credit when my bill is calculated rather than in debt.:T

Mazcabs

I have had problems with SP twice over DD's. I was paying about £48 and had money building up then before Christmas they sent me a check for nearly £300... typically my usage has gone up due to winter time and a new born baby.... so now they have upped my DD to nearly £100!! If they hadnt sent me the cheque I wouldnt have had to pay more.

Have done a comparison on Uswitch and that says cheaper to change but when I go onto the new suppliers site and do a check it says the 'saving' would only be minimal so dont know whether to change or not ?

MarkyMarkD

Are you entering your consumption in kWh or your current monthly payment? Comparison sites are useless unless you enter actual annual consumption.

mardatha

We are on the standard tariff and even a Scottish Power meter reader told us to change as we were throwing money away. We phoned them up , tried to change to D/D, and they asked us for £45 a month when we at present spend £36/£40 on the quarterly bill. Its mad.We said no, just forget it !

MarkyMarkD

Well, rather than just saying "forget it", you should have said "I'm paying £40 on quarterly statement, DD saves us 5% so I should be paying £38. Please set my DD at £38".

Mazcabs

MarkyMarkD wrote: »

Are you entering your consumption in kWh or your current monthly payment? Comparison sites are useless unless you enter actual annual consumption.

I did the comparison using bith consumption and the monthly payment and both savings seem less so not sure what to do ?

pro_bono

Reading through the posts, if Kwh are the only true reading is there an equasion to apply to change gas units into Kwh? and the same for electricity?
I have been thinking about leaving Npower and joining SP fixed rate tarriff, which from the comparison sites will cost me roughly what I pay now, but I would like to double check with what Cardew and MarkyMarkD say is the only true way.