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Shedstore cancelling a delivery after 4pm ( I had been in all day )
TokochickUK
Posts: 240 Forumite
Brought a shed over a week ago from shedstore and delivery was confirmed for monday 3rd (yesterday) all day delivery, so anytime between 8.30am and 7pm. So I waited in all day....
Come 3pm i was starting to get a little bit concerned at time ticking so gave the delivery number a call... I was informed "your delivery is on its way and it will be with you by 7pm "
At 4.10pm I get a missed call, and gave the number a call back to hear " sorry madam the delivery cmpany we had been using for your area is now unreliable and we will be making alternative arrangements for a re delivery"
That means they expect me to wait in another whole day. But chances are if i had not been in and they tried to deliver they would no doubt charge me for re delivery..
Still have no confirmation of delivery just that it will be at the end of the week and the team will be calling me at some stage to confirm.
I want the shed, but not for the messing about. A whole day is such a waste, I also called them at just over an hour before and was miss informed
The delivery is supposed to be with 5 working days.
Any advice?
Thanks
Come 3pm i was starting to get a little bit concerned at time ticking so gave the delivery number a call... I was informed "your delivery is on its way and it will be with you by 7pm "
At 4.10pm I get a missed call, and gave the number a call back to hear " sorry madam the delivery cmpany we had been using for your area is now unreliable and we will be making alternative arrangements for a re delivery"
That means they expect me to wait in another whole day. But chances are if i had not been in and they tried to deliver they would no doubt charge me for re delivery..
Still have no confirmation of delivery just that it will be at the end of the week and the team will be calling me at some stage to confirm.
I want the shed, but not for the messing about. A whole day is such a waste, I also called them at just over an hour before and was miss informed
The delivery is supposed to be with 5 working days.
Any advice?
Thanks
sus x
0
Comments
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I would tell them that you want a much shorter time frame for it to be delivered in, given that they messed you around so much first time round! Tell them that you want a 2 hour time frame i.e. 9am to 11am.
I did this with Thames water when they wanted to come round, and I spent my entire precious morning off, sitting round waiting, only for no one to show up. TWICE. 3rd time they agreed to a specific time.Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0
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