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Anyone heard of Ebico

alonso
alonso Posts: 146 Forumite
Well I've been recommended to switch my gas from BG to Ebico as they are a not for profit organisation. I've completed the form on line etc and they take 6-8 weeks to transfer etc. Has anyone used Ebico? Any feedback would be appreciated?

Comments

  • Voyager2002
    Voyager2002 Posts: 15,944 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I've used them for gas and elctricity for nearly four years. No problems.
  • I've used them for gas and elctricity for nearly four years. No problems.
    i'm thinking of changing to ebico. have they had a price increase lately or are they due one do you know?
    Back on MSE again! to take control of my finances and not let it control me. :T May grocery challenge £41.96/140
  • Gavioli_UK
    Gavioli_UK Posts: 183 Forumite
    alonso wrote: »
    Well I've been recommended to switch my gas from BG to Ebico as they are a not for profit organisation. I've completed the form on line etc and they take 6-8 weeks to transfer etc. Has anyone used Ebico? Any feedback would be appreciated?

    Good reports on several forums, and I like their objectives.

    However they cocked up my transfer, and they do not appear to have any staff to answer their phones. It takes days to get a reply by e-mail.

    They use several of the big suppliers to manage their sales, and no doubt they can sought out day to day problems satisfactorily.
  • Ken68
    Ken68 Posts: 6,825 Forumite
    Part of the Furniture 1,000 Posts Energy Saving Champion Home Insurance Hacker!
    Ebico are a type of Fairtrade energy supplier. Simple bills, tho not the cheapest for everyone. Due an increase anytime , probably the end of this month, guessing 15% plus. Under the badge of Southern Electric with superb administration.
  • icefall
    icefall Posts: 1,124 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I am with Ebico - search Ebico on here and you will find a lot of satisfied customers.

    They have a straightforward low priced tariff - not one of those companies with several tariffs which can be confusing to work out.

    Ethical company, their customer service is very good and they make the effort to keep their prices low, have a look at their aims on their website here

    http://www.ebico.co.uk/website2008/pages4/home4.php
    I always wanted to be a procrastinator, never got round to it...
  • I used to be with Ebico for both gas and electricity, and they were brilliant.Actually, the accounts are handled by Southern(i think) but the charges were simply- no 2 level pricing - no discounts but a really ethical company. I only left because I got £55 for switching to S.Power!!
  • melbury
    melbury Posts: 13,251 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
    I was with Ebico for both gas and electricity but changed to Southern Electric (who administer Ebico's accounts anyway) as being quite a high user it was really worthwhile switching. Ebico were really good, I wouldn't have changed if it wasn't for the fact that I could save about £200 per year.
    Stopped smoking 27/12/2007, but could start again at any time :eek:

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