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parcel delivered faulty
sambo31
Posts: 166 Forumite
Hi there could do with some advice on this one please.
I brought and paid by paypal a christening suit for my friend as she doesnt have an ebay account i had emailed the lady asking for it to be sent straight to my firends house as i'm always at work and miss the post, anyway this arrived yesterday to my house and when i opened it there is a large smoulder with hole mark on it and after closer inspection there is a hole in the bag so looks like its been damaged in the post god knows how though as it looks like a burn to me this had also supposed to be recorded delivery and wasn't as the postman had simply pushed it through letterbox.
So what do i do next shall i email seller and tell her it has arrived damaged and ask for replacement and postage costs to return this or simply leave it a week and tell her it hasnt arrived as she will be covered as it was sent recorded.
I brought and paid by paypal a christening suit for my friend as she doesnt have an ebay account i had emailed the lady asking for it to be sent straight to my firends house as i'm always at work and miss the post, anyway this arrived yesterday to my house and when i opened it there is a large smoulder with hole mark on it and after closer inspection there is a hole in the bag so looks like its been damaged in the post god knows how though as it looks like a burn to me this had also supposed to be recorded delivery and wasn't as the postman had simply pushed it through letterbox.
So what do i do next shall i email seller and tell her it has arrived damaged and ask for replacement and postage costs to return this or simply leave it a week and tell her it hasnt arrived as she will be covered as it was sent recorded.
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Comments
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I would contact the seller giving details of the flaws on the christening suit(include pictures). Ask whether it can be replaced, if not, you would like a refund.-->♥<-- Sugar Coated Owl -->♥<--
If you believe, you will survive - Katie Piper
Woohoo! I'm normal! Gotta go tell the cat.0 -
I would not lie about it"A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
Ride hard or stay home :iloveyou:0
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