Not allowed to move money between 2 online A&L accounts!

tawse57

Well, A&L did not ring me back as promised but I got a letter this morning saying they were investigating my 'complaint' - for that read thoroughly cheesed off person.

I am still shocked at what went on and was totally amazed that no one stopped to ask why I was closing down an account with over 31K in it - you would think they would and I know what you mean re the likes of Virgin who bend over backwards to keep customers. A&L showed no interest in either myself as a customer nor the sum of money I had in there.

I am glad you got the money trasnferred over Zebbylu - are you still going to leave next month? I can only assume they have not got their training sorted which, if true, does not instill me with confidence. I still have a nasty taste in my mouth re all of this.