TalkTalk Directory

fgaughan

Hello all,

I looked in TalkTalk Directory and entered my mum's no ( i know she is on TalkTalk) message reads she is not a TalkTalk customer why not send her an email to join up etc.
I thought thats strange even though on my phone bill say free calls to that no.
So i did a test and entered my no. and lo and behold my no. is not registred.

So whats the point of TalkTalk Directory when it doesn't work?
i do like to enter new no. to check if they are TalkTalk customer if they are not then i use 11886 etc.

Fintan

April2

Why not ask them?

http://www.talktalk.co.uk/talktalk/servlet/gben-server-PageServer?ARTICLE=CONTACTVOICEFORM

fgaughan

April2 wrote:

Why not ask them?

http://www.talktalk.co.uk/talktalk/servlet/gben-server-PageServer?ARTICLE=CONTACTVOICEFORM

yeah i know i could have contacted them
will do later but i am wondering if everyone has the same problem or is it me?

Sooler

You would have had the choice to be included in the directory when signing up

BexTech

Sooler wrote:

You would have had the choice to be included in the directory when signing up

That is the BT phone book. Nothing to do with TalkTalk 'directory' this is just a way of finding if the number you are calling is a TalkTalk number.

BexTech

fgaughan wrote:

Hello all,

I looked in TalkTalk Directory and entered my mum's no ( i know she is on TalkTalk) message reads she is not a TalkTalk customer why not send her an email to join up etc.
I thought thats strange even though on my phone bill say free calls to that no.
So i did a test and entered my no. and lo and behold my no. is not registered.

So whats the point of TalkTalk Directory when it doesn't work?
i do like to enter new no. to check if they are TalkTalk customer if they are not then i use 11886 etc.

Fintan

I wouldn't rely on the TalkTalk directory. I have been a TalkTalk customer for some time, and then all of a sudden in June/July last year the TalkTalk directory reckons I am not a TalkTalk customer, also when I check if my account it says I have been disconnected. I am still a TalkTalk customer and I haven't been disconnected, TalkTalk said they use two different systems and realise there are problems, yet still nothing has been done about it. Still at least people can still call me for free as the system that bills has the correct details.

fgaughan

If it worked properly it would be useful if they are a talk talk customer great! 0p per minute calls no connection charge. if they are not a talktalk customer i will use 18866.co.uk 0p per min 2p connection charge
yes i am sad all for the sake of saving 2p

pricefighter

fgaughan wrote:

If it worked properly it would be useful if they are a talk talk customer great! 0p per minute calls no connection charge. if they are not a talktalk customer i will use 18866.co.uk 0p per min 2p connection charge
yes i am sad all for the sake of saving 2p

Every little helps.

BexTech

fgaughan wrote:

If it worked properly it would be useful if they are a talk talk customer great! 0p per minute calls no connection charge. if they are not a talktalk customer i will use 18866.co.uk 0p per min 2p connection charge
yes i am sad all for the sake of saving 2p

I must be sad too then, as I do exactly the same, people I know are TalkTalk users I use TalkTalk those who are not I use 18866 if using my landline, though I usually use VoIP - https://www.voipbuster.com and make free calls to landlines, though if they are important calls (not that friends and family aren't important) that may last longer than an hour I use 18866 as it wouldn't be right getting cut off after an hour and have to re-dial.