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sony

bought a ps3 last march , last friday it just stopped working, rang sony on monday (tried friday afternoon but soooo busy) anyway rang monday morning and was assured another ps3 would be delivered by courier yesterday(wednesday) true to their word another one arrived in a securely tagged box, unpacked and the old one taken back and security tagged too,
so would just like to say well done sony :T :T
excellant service!!

Comments

  • MKwife
    MKwife Posts: 787 Forumite
    I had the same experience MB.

    Rang Sony on the Monday to report a dead PS3 and Tuesday afternoon they collected it and replaced it with brand new one!

    Most excellent customer service indeed!
    Our dream has come true... :D
  • renegade
    renegade Posts: 1,282 Forumite
    I have had the same excellent service from Sony. Everything to do with electronics in my house is made by Sony, they are the best.!:j
    You live..You learn.:)
  • dougk_2
    dougk_2 Posts: 1,403 Forumite
    Good customer service ....but it shouldn't have gone wrong in the first place.
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