Can't get online - limited or no connectivity message

Woodyrocks

Please help me understand this -

My 6month old Dell Vostro 1500 (Vista) is playing silly huggers! I can't connect to the net for the life of me and it keeps giving me the 'this computer has limited or no connectivity' message and taking me through different diagnostic fixing attempts but nothing is working. I have turned it off and on a couple of times and this has not helped (normally works)

BUT it gets weirder still

I have my old laptop - A 3 year old Fujistu Siemens Amilo Pro (XP) which I have just fished out and that works fine and connects without any problem whatsoever.

I have a BT Home hub wifi 'thingy' and would appreciate it if anyone could advice me on what to do because my old laptop, [STRIKE]my lover[/STRIKE], is very slow and hard going, [STRIKE]like the best love affair[/STRIKE], and I would like to get back on my new laptop sooner rather than later!

Thanks Techies in advance :T

albertross_2

re-input your encryption key

missdotty

hi, it does that to me sometimes, what i have to do is press the grey button on back of homehub, hold it in for about 10 secs or until you hear a click it resets it and should cure your prob,

Woodyrocks

albertross wrote: »

re-input your encryption key

Where do I find that? It is showing that it is already entered but hidden like ******

Woodyrocks

missdotty wrote: »

hi, it does that to me sometimes, what i have to do is press the grey button on back of homehub, hold it in for about 10 secs or until you hear a click it resets it and should cure your prob,

Thanks Babe, I am going to try it now and will report back pronto.

albertross_2

type over the *******'s

Woodyrocks

missdotty wrote: »

hi, it does that to me sometimes, what i have to do is press the grey button on back of homehub, hold it in for about 10 secs or until you hear a click it resets it and should cure your prob,

I adore you in a non lesbian way! Thank you. It worked a treat :j:beer::T:A

toasterman

I had this very issue recently..and it turned out to be this fault:
http://support.microsoft.com/kb/928233
It had been working for several months on wireless (although it had had the listed fault in numerous other locations - wired), and then suddenly started doing this. It was on a bt home hub type thing too (although it also had problems on Netgear and Draytek routers - cabled).

The resolution listed above didn't fix it either. It fixed it for a few hours, but the following day it had stopped working again, and was back to not picking up an ip address.
Completely wiping and reloading the laptop from scratch, fixed it.
As a temporary measure, setting a static ip address also did.

Edit: Forget that. Op fixed.