Wrong Priced DVD box on Enterprisesdvd.com

gedruk

Hi all

I recently noticed volume 1 of a box set dvd that should have been over £60 going for £9.99, Volume 2 and 3 boxes were also £9.99. I made my purchase for 2 volumes (total £19.98) and i received a confirmation that it had gone through. 2 minutes later i received an e mail saying the order had been cancelled as the items ordered should have been priced at £59.99 each. Upon receipt of this email i immediatly checked the web site and the 2 volumes that i had ordered for £9.99 each were now £59.99 each on the site, but oddly enough the 3rd volume was still down as £9.99, they obviously hadnt checked that one.

My question is, do Enterprisesdvd have to honour the original price or are they in their rights to just cancel the order?

Thanks all !

superscaper

gedruk wrote: »

Hi all

I recently noticed volume 1 of a box set dvd that should have been over £60 going for £9.99, Volume 2 and 3 boxes were also £9.99. I made my purchase for 2 volumes (total £19.98) and i received a confirmation that it had gone through. 2 minutes later i received an e mail saying the order had been cancelled as the items ordered should have been priced at £59.99 each. Upon receipt of this email i immediatly checked the web site and the 2 volumes that i had ordered for £9.99 each were now £59.99 each on the site, but oddly enough the 3rd volume was still down as £9.99, they obviously hadnt checked that one.

My question is, do Enterprisesdvd have to honour the original price or are they in their rights to just cancel the order?

Thanks all !

As far as I know they're within their rights. Been through it myself. Very frustrating but nothing you can do really except maybe complain to trading standards if they're consistently mispricing goods.

Butlers1982

I dont even think that looks like a good site to be honnest something doesnt look right on it to me!