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js/framer

hi can any1 help ive just done my virus checker and it couldnt clear something called js/psyme and another called html/framer,can anyone tell me how to get rid of it please as it wont let me restore pc to any date,and my pc is now going super slow,thanks in advance
Replies to posts are always welcome, if they are done in the correct manner. If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you

Comments

  • Zahc
    Zahc Posts: 986 Forumite
    Boot into safe mode (restart pc and press F8 until boot options come up) and run your anti virus. If that doesn't work come back to forum. If memory serves you might have to disable system restore but we'll see.
    I'd run ccleaner first BTW

    Zahc
  • bella165
    bella165 Posts: 13,127 Forumite
    Part of the Furniture Combo Breaker Stoptober Survivor
    thanks i am doing that now,thing is i ran ccleaner this morning befor the av check,could that of been were i went wrong?
    Replies to posts are always welcome, if they are done in the correct manner. If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • Zahc
    Zahc Posts: 986 Forumite
    bella165 wrote: »
    thanks i am doing that now,thing is i ran ccleaner this morning befor the av check,could that of been were i went wrong?

    Not at all, it just gets rid of a lot of dross that otherwise holds up the AV scan. It's a good habit to get into anyway.

    Zahc
  • bella165
    bella165 Posts: 13,127 Forumite
    Part of the Furniture Combo Breaker Stoptober Survivor
    Zahc wrote: »
    Boot into safe mode (restart pc and press F8 until boot options come up) and run your anti virus. If that doesn't work come back to forum. If memory serves you might have to disable system restore but we'll see.
    I'd run ccleaner first BTW

    Zahc
    It didnt work :cry: so how do i disable system restore please?and when ive done that then what do i do???
    thanks in advance a thick bella :rotfl: :embarasse :rolleyes2
    Replies to posts are always welcome, if they are done in the correct manner. If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
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