Egg attempt to defend themselves against 161,000...

Paul_Herring

http://news.bbc.co.uk/1/hi/business/7266578.stm

The_BBC wrote:

[...]"The review was based upon a large number of variables and studied the level of risk inherent in groups of customers, rather then every individual," said a spokesman.
"So while some customers in that group may be up to date with their payments and have a good record with credit reference agencies and so on, the probability of them becoming a higher-risk customer in the future is higher than we wish to accept," he added.
The spokesman explained that although someone might not be in default on their card, the bank could tell that they might be heading in that direction in the future.

To detect this, he said, Egg looked at changes in the way customers used their cards, such as applying for more cards or changing their spending pattern on existing cards.

I still don't believe them.

Bismarck

That's some understatement,,,what a carefully crafted way of saying "we did what we what to do" or perhaps, even better..."we said it because the computer told us to"