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Paid twice for an item

I have received a paypal payment from a buyer who just 5 mins later has paid again for the same item. My question is since i have incurred fee's on both transactions how do i refund the over payment and not lose out on the paid fee. Regards....freddy

Comments

  • jaffa30
    jaffa30 Posts: 19,263 Forumite
    Part of the Furniture Combo Breaker Photogenic
    Hi

    Just go to the transaction details in paypal for that payment and click on refund at the bottom .

    Jaffa
    R.I.P Sam, still in my heart
  • freddysmith
    freddysmith Posts: 2,002 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thank you Jaffa, so after I give a full refund no one has lost out any money. That sounds fair to me as i am sure honest mistakes do occur......cheers freddy
  • jaffa30
    jaffa30 Posts: 19,263 Forumite
    Part of the Furniture Combo Breaker Photogenic
    Hi Freddy

    yeah no one pays anything as long as its a refund.

    You are right we all make mistakes its only human

    Jaffa
    R.I.P Sam, still in my heart
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