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Problems with Roboform ... can anyone help?

Hi all,

Just bought Roboform and think it's great for form filling, but I find that often the logins don't work. They usually do when I first switch on the computer, then after a while some/all of them just don't work. confused-smiley-013.gif

I seem to have all the requirements ... latest IE, etc., so don't know what's wrong and can't find any info. on the net.

Has anyone got any ideas?

Mimi x
Wins since 2009 = £17,600

MANY THANKS TO ALL OPS

Comments

  • BritBrat
    BritBrat Posts: 3,764 Forumite
    I don't know, mine works fine and always has.

    What is the exact problem?

    Are you loged into the correct page?
  • MimiJane
    MimiJane Posts: 7,989 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    Thanks for the reply. My logins are all correct, but Roboform is just so tempermental on my p.c. for some reason and I've no idea why.

    As above, sometimes I can use the login facility and sometimes it just brings up the page/website I want to access and will not enter the password, so I have to do it manually. confused-smiley-013.gif
    Wins since 2009 = £17,600

    MANY THANKS TO ALL OPS
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    Are you using VISTA?

    If not it maybe a popup blocker or some other software stopping it.

    Save off you data to a safe place and then maybe try a fresh install.
  • MimiJane
    MimiJane Posts: 7,989 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    I'm using Windows XP. I've paid for Roboform, so presume I wouldn't be able to install it again.
    Wins since 2009 = £17,600

    MANY THANKS TO ALL OPS
  • MimiJane
    MimiJane Posts: 7,989 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    I've set the new browser window as Roboform being the default browser and don't seem to be having any more problems.
    Wins since 2009 = £17,600

    MANY THANKS TO ALL OPS
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