We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Viking Direct - warning of extra charge
treelike
Posts: 5 Forumite
I just went to place an order on Viking Direct's website, and just as I was about to checkout, I noticed an additional charge of £0.94 for 'Protection Plus'.
This allows you to send back goods after the 30 day free trial they offer, but there is NO WAY to remove it directly on the website.
I had to email them and ask them to set up my account so that it doesn't add the charge on. I've also emailed them a complaint about it not being optional on the website.
I know it's only 94p, but if you think of the number of transactions a day they must do, and the amount of extra money it's making for them, it's out of order, IMHO.
Just a warning
This allows you to send back goods after the 30 day free trial they offer, but there is NO WAY to remove it directly on the website.
I had to email them and ask them to set up my account so that it doesn't add the charge on. I've also emailed them a complaint about it not being optional on the website.
I know it's only 94p, but if you think of the number of transactions a day they must do, and the amount of extra money it's making for them, it's out of order, IMHO.
Just a warning
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards