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Viking Direct - warning of extra charge
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treelike
Posts: 5 Forumite
I just went to place an order on Viking Direct's website, and just as I was about to checkout, I noticed an additional charge of £0.94 for 'Protection Plus'.
This allows you to send back goods after the 30 day free trial they offer, but there is NO WAY to remove it directly on the website.
I had to email them and ask them to set up my account so that it doesn't add the charge on. I've also emailed them a complaint about it not being optional on the website.
I know it's only 94p, but if you think of the number of transactions a day they must do, and the amount of extra money it's making for them, it's out of order, IMHO.
Just a warning
This allows you to send back goods after the 30 day free trial they offer, but there is NO WAY to remove it directly on the website.
I had to email them and ask them to set up my account so that it doesn't add the charge on. I've also emailed them a complaint about it not being optional on the website.
I know it's only 94p, but if you think of the number of transactions a day they must do, and the amount of extra money it's making for them, it's out of order, IMHO.
Just a warning
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