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n-power shock

Just about to have final driving lesson before test on monday, opened letter to find that i owe n-power £155 quite a shock, i live on my own in a one bed flat, i currently pay duel fuel, what would you do?, they've changed it so that i have to pay £38 a month, would you pay of £155 and change supplier, please help thank you?

Comments

  • whatatwit
    whatatwit Posts: 5,424 Forumite
    It all depends upon the actual amount you pay per Kwh to decide if you would be better off changing.
    Was your bill based upon an estimate, or actual readings....same goes for both the start and end readings.
    Official DFW Nerd Club - Member no: 203.
  • I've decided that i'm going to change supplier, shall i just pay of in one go, or shall i wait because last bill was estimated (over possibly)?
  • SwanJon
    SwanJon Posts: 2,336 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Always, always, always correct an estimated bill.
    If you don't want to phone or they don't have a free phone number, write, but make sure you are paying/being charged only for what you have used.
  • Kimberley
    Kimberley Posts: 14,871 Forumite
    whatatwit wrote: »
    It all depends upon the actual amount you pay per Kwh to decide if you would be better off changing.
    Was your bill based upon an estimate, or actual readings....same goes for both the start and end readings.

    I'm on a prepayment meter how do i work out what i pay per Kwh? :confused:
  • whatatwit
    whatatwit Posts: 5,424 Forumite
    Kimberley, I don't know the ins and outs of the pre-payment meters, but from what I have read on this board, you are usually better off on an ordinary meter.
    But, depending upon why the pre-payment one was installed, the utility company may want a deposit.
    You may want to post a new thread asking how you determine your charges.
    Official DFW Nerd Club - Member no: 203.
  • SwanJon
    SwanJon Posts: 2,336 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Kimberley wrote: »
    I'm on a prepayment meter how do i work out what i pay per Kwh? :confused:

    Depending on your meter
    Gas screens 9 & 10
    Electricity key meters most - screens F, I, K
  • I've decided that i'm going to change supplier, shall i just pay of in one go, or shall i wait because last bill was estimated (over possibly)?

    Have you NOT compared your last bill with your actual METER???

    Simply check the figures on the meter against the ones on the bill (plus if it's an ESTIMATED bill, the letter E will be shown next to their reading) and see if their figures are below yours or over???


    Scooby:cool:
  • I think what has happened that i've been paying a very low gas dd every month and it is not until now that it has come to light that i wasn't paying them enough, new payments are £15 elec, £32 gas a month , still don't know if to change supplier or not
  • JohnG
    JohnG Posts: 477 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Check against one of the comparison sites - I used Energyhelpline which I found very straightforward. You can check without making an immediate decision if you are unsure at first.
    I was with NPower :eek: but am switching to E.on saving about £280 per annum (hopefully) and, although I had to check with E.on about their discounting, I have found them to be very organised thus far.

    John
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