currys customer service

red_devil

I emailed them in jan about a problem and i wrote first class 2 weeks ago to their customer service.

I have heard sweet fa so this currys no worries is a load of rubbish they certainly have given me worries.

anyone else had problems or give any advice.

tomstickland

Words that don't go together
"currys" and "customer service"

iceicebaby

Go to the store and ask to speak to the manager

red_devil

i have waste of time.

I had a voucher today at last, but i dont want it why would i want to shop in currys how daft. I should get cash compensation to spend where i want. I think i will return it. It wasnt nearly enough for all the hassle either.

How stupid giving you a voucher for their store.

Butlers1982

but i dont want it why would i want to shop in currys how daft

Not wanting to see it go to waste, Ill gladly take it off your hands.
Should you really dislike them that much, PM me and ill send you a SAE ! !

mick_granny

Dont let them win.

I had a problem with my TV in August 07. It was out of warranty, and the store told me they didnt have to fix it. - Liar
After consulting trading standards and the sale of goods act, they finally agreed that it hadnt lasted an acceptable amount of time (18 months) and would arrange an engineer would come and fix the TV.

red_devil

im thinking of returning voucher and asking for the cash instead. Why send me a voucher for their store. That means i have to use it in their store and i dont want to go in there? Does anyone think its a good idea to return voucher with letter.

Sssssss

if it was a geasture of goodwill then no they won't give you cash.

if it was to cover your loses in some way them yes go ahead and ask.

otherwise sale it on ebay for 50% of the value

red_devil

it says gesture of goodwill but it means i have to spend it in their shop dosent it seems wrong to me.

The letter of explanation as to why what happened happened was rubbish. Just a sorry and goodwill voucher. It ruined my xmas i dont think its satisfactory.

Blacksheep1979

well depending on what happened this may actually be a good result. Unless you inform people of your problem they can't make a more informed decission.

hollydays

ditto-relate the problem-you might get advice to your advantage.,