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Really poor settlement offer!
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deekdst
Posts: 1 Newbie
in Credit cards
I asked RBS card to give me details of all my charges etc and they added up to about £350 :-)
However, they've offered me a rubbish (no fault on their part, we're all still friends) settlement of £65! Apparently this is the difference between the £12 'fair charge' and the previous higher charges :-(
The card balance is about £450. Can I make a claim for the whole £360?!
However, they've offered me a rubbish (no fault on their part, we're all still friends) settlement of £65! Apparently this is the difference between the £12 'fair charge' and the previous higher charges :-(
The card balance is about £450. Can I make a claim for the whole £360?!
0
Comments
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Short answer, yes you can reclaim the whole amount.
Pen another letter. Plenty of templates available. Look under 'reclaiming bank charges' and adjust the wording to suit. Also send a breakdown of charges and dates and remember you are able to claim 8% on each charge. There is a spreadsheet which works this out for you. PM me if you would like me to send you a copy.
It may take a little longer but the result will be a whole lot better that £65.00.
Good Luck0
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