Negative Feedback

hamsterholly

I have just received my first negative feedback after I had opened a dispute with ebay with a buyer.

The buyer won some baby shoes from me and I sent 2 invoices to them in a week. After a week I had no contact from them and I sent a polite email asking when the payment would be sent. After a further week still no contact.

I decided to open a dispute with ebay and straight away they responded saying they had sent the check (there spelling) or money order. I advised them nothing had been received and to check with the bank. They came back and said they let ebay know ? and I again asked them to check with the bank. Again no contact from them so sent 1 further contact to them asking to check and closed the dispute with ebay.

I left negative feedback saying payment had not been received and they have neg be saying ' seller claims cheque not received '

First off I knew they would probably neg me but its still annoying as I tried to resolve. I am wanting to put a note under the neg feedback explaining to my buyers what happened but cant find how to do it ????

I presume there is nothing more I can do with regards to the feedback.

Kind regards

imagia

You could always try for the mutal feedback withdrawal. It's worth a try. I don't think you can do anything about the neg otherwise.

custardy

go into my ebaY
click on your feedback number]look near the top of the page for feedback forum
click on that and click reply to feedback left on the right

or follow this link
http://pages.ebay.co.uk/services/forum/feedback.html

suckmaster.burstingfoam

Don't do a mutual withdraw. Feedback is there for a reason, and you did the right thing in negging the buyer.

peter_the_piper

This is the sort of buyer who you'll have to leave a positive feedback score for soon, if you leave anything at all.