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Paying a holiday deposit

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  • :rotfl: Manage a card online? I can't even manage to quote something properly on here, so I daren't try anything like that.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ejones999 is right. £100 is enough for full protection.

    which?extra:
    Whenever you use your credit card to pay for something that costs more than £100 and up to £30,000, Section 75 of the Consumer Credit Act (CCA) makes the card issuer jointly liable with whoever you're paying if something goes wrong.
    This can be useful if you've got a problem with an item you bought and you can't get the retailer to resolve it, or if you've paid in advance for a product or service you don't receive – because the company's gone bust, for example.

    Note that you can claim the full value of a purchase from your card company, not just the amount you paid on your credit card. This also means that if you paid less than £100 on your card for something worth more than £100, you can still claim the full amount.

    Section 75 could mean the difference between you getting your money back and losing it all.

    Example
    Caroline Lock used her Alliance & Leicester (A&L) credit card to pay a £235 deposit for a sofa from World of Leather (WOL). A few days after she'd paid the deposit WOL went out of business.

    A&L initially refunded her deposit while it contacted WOL. However, WOL claimed the money again and A&L charged it to Caroline's account. A&L then said there was nothing else it could do, despite it being jointly liable with WOL under Section 75.

    Caroline contacted Which? Legal Service, who advised her that WOL was in breach of contract and her card issuer was jointly liable.

    Caroline wrote to A&L again, this time stating that it was jointly liable for her loss. Two weeks later, A&L refunded the full deposit of £235. It didn't tell Caroline why it had suddenly decided to refund the money, though - the letter merely said: 'The transaction which you disputed has now been rectified'
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