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Argos Bed

Hi,

I bought a bed and mattress from Argos 6 months ago. The quality is total rubbish, the metal poles which hold the mattress are sagging out of shape and the mattress itself is in a state with creaky and damaged springs. It has lasted no time at all.

The bed has had normal use :rolleyes: and neither of us are large enough to cause problems on a regular bed.

What are my rights when it comes to returning this product? Is it reasonable that a bed should only last 6 months?

Also, do I have to accept an exchange instead of a refund? I have no desire to have any argos products if this is the quality.

Thanks for you help,

Min
Debt at highest: approx £23,150 :eek:
Debt at LBM: £18550:eek:
Debt now: £18550 :rolleyes:

Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    i would contact them.
    i had to return a bed 3 times as a design fault meant the base cracked.
    was replaced twice with no qualms and the third time i paid a bit extra for a 'better' bed which lasted longer
  • Thanks Custardy.

    I will contact them and might suggest exchanging both for a quality mattress, that can go on the floor for a while till we can afford a decent base to match!

    Just want a good nights sleep, OH's snoring is bad enough without the creak and twang of dodgy springs mixed in!

    Min
    Debt at highest: approx £23,150 :eek:
    Debt at LBM: £18550:eek:
    Debt now: £18550 :rolleyes:
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