House Insurance won't pay out

FlameCloud

You used to to work for an insurance company that covers gradual operating causes?

I'm sorry, but I'm really struggling to believe this!

jessjess_2

but if it is true give us the name! they sound like they would cover everything!

money_maker_3

i used to work for St Andrews before they were bought over by HBOS, so I don't know if they will have changed now or not, was over 5 years ago when I was there. And I was only giving a suggestion by the way to try, I wasn't saying that it would work.

Steve1981

jessjess wrote: »

Then the insurance company will throw the claim out! Insurance covers single incidents of storm, not gradual causes of damage.

your spot on with this - also if you state that you run the risk of them saying you didnt keep the property in a good state of repair then refusing to pay out because of that.

you need to be REALLY careful about what you say, though they would have us believe otherwise insurance companies dont like to payout, and if you try one thing, they will use it to hang you.

jessjess_2

Steve1981 wrote: »

your spot on with this - also if you state that you run the risk of them saying you didnt keep the property in a good state of repair then refusing to pay out because of that.

you need to be REALLY careful about what you say, though they would have us believe otherwise insurance companies dont like to payout, and if you try one thing, they will use it to hang you.

Cheers. I'd hope i'd be spot on as i handle these type of claims on a daily basis for one of the largest insurers in the world!!!!

Rhealea

Not been back on here for a long time but................

they paid out - eventually.

Turns out they had the claim date wrong, once they looked at the correct date they saw the winds on the night were storm force!