Is This For Real????

Turning_into_scrooge

klare wrote:

following on from what the last poster said about the co-op.. I am in the process of openeing their bog standard basic account. did it all over the phone, sent of the necessary documentation and then.... nothing....
phoned them up yesterday to find out what was happening as I hadnt heard from them in about 3 weeks and i was told that as the application had taken so long it was no longer active!!!! Said they would do it again and I wouldnt need to send the documentation again ( they still have had as they dont return it anyway!!???) but i would still receive a letter saying I needed to send it in. they aso told me that they would need to credit check me again, arghhhhhhh........ asked how much longer i would need to wait and was told that they dont like to give an actual time but could be at least 2 weeks. I give up... doesnt give me much hope of the standard of service I am going to get from them if I EVER even get the damn account in the first place.
Really wish I had just gone into a local bank now but i chose the Co-OP as I will get interent access even with a basic bank account and they have one of these moral code of ethics supposedly. Im geting the distinct feeling that they arent really bothered about having people open up basic bank accounts so arent that bothered if they accounts just sort of disapear during the application process.
OKAY, Rant Over!! :eek: :mad: :wall:

Your post is one of many that i've read on most of the banks offering this kind of account. Thats why i decided to go for the basic cash card account at Nationwide. It was open in 10 mins flat. I just needed 2 proofs of ID and that was it, no credit check. I had the cash card within 5 days and the pin number approx. 2 days later. I have to say Nationwide (my local branch) have been absolutely brilliant, the most helpful bank i've been with, i really can't praise them enough. I've banked with LloydsTSB and Natwest i wouldn't bank with either of them again if they were giving £1000 away for opening an account with them. thats my rant