Barclaycard penalising prompt payers

Trm4342

I have been a Barclaycard customer for 20 years and have always paid my bills in full.
My Statements are usually issued at the beginning of the month with a payment date normally the end of the month or beginning of the following month. As you can imagine, this suits with salary dates.

You can imagine my horror when viewing my February statement online which was dated 5th Feb, to see that they now expect me to settle my bill by 25th Feb!

I called Customer Services and was told quite openly that I am only provided with 20 days 'grace' because I am a prompt payer! After negotiation, I did manage to have the date extended for this month, but the rule still stands, I will have to settle my bill before other people who do not settle their bill in full. I AM DISGUTED and will be transfering my custom elsewhere.

has anyone heard of this before?

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Geenie

I posted about this very same thing the other day, but didn't realise it had been done because I was prompt and paid in full!! I am well annoyed about that. :mad:

Becky_2

Hi!

I also thought it was strange that I had less time to pay my Barclay card bill this month. Now I know why, thanks TRM342 for clarifying for me why this happend this month.

I am also angry over this and I am also planning to take my custom elsewhere.

Becky

JoseChungsDoomsday

Trm4342 wrote: »

I have been a Barclaycard customer for 20 years and have always paid my bills in full.
My Statements are usually issued at the beginning of the month with a payment date normally the end of the month or beginning of the following month. As you can imagine, this suits with salary dates.

You can imagine my horror when viewing my February statement online which was dated 5th Feb, to see that they now expect me to settle my bill by 25th Feb!

I called Customer Services and was told quite openly that I am only provided with 20 days 'grace' because I am a prompt payer! After negotiation, I did manage to have the date extended for this month, but the rule still stands, I will have to settle my bill before other people who do not settle their bill in full. I AM DISGUTED and will be transfering my custom elsewhere.

has anyone heard of this before?

blah blah this is your second thread on this subjest. I suggest a mod locks this thread.