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Washing Machine Cover? Is it necessary?

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I've just bought a new washer/dryer - I think it's a fairly decent one as far as I can tell (does OK according to Which? and most on-line reviews are favourable).

It comes with a 12 month manufacturers warranty (AEG-Electrolux) but the company I'm buying it from rang offering me peace of mind cover at "only 20pence a day!" (£6/month).

It *sounds* like quite a comprehensive cover - promising an AEG engineer if any problems, no call out charges, no cost for parts and if it needs replacing ever they'll supply a new (or improved model) . The only thing that's not covered is malicious damage - which is fair enough I suppose. She said that if the damage is caused by excessive use or wear and tear - that would be covered though.

We're expecting a baby soon and intend to use real nappies - hence the need for a decent machine - so I imagine it will get some hammering.

But is such cover necessary? I usually don't think so. And from the reviews I've read it seems a fairly reliable machine (bar one person who obviously had a bad one and recommended it not be touched with a barge-pole - but there is always one isn't there?) and hope it will provide many years of trouble free washing.

It's not the worlds most expensive machine (I managed via several tricks and discounts thanks to this site! to get it for £370 - compared to £500 at some places) but I do expect it to be decent quality and last, but it's just the chance of something going terribly wrong and then having to fork out again in the future. But £72 per year for ever more seems probably (definitely!) false economy to me (although she said I can cancel at any time - no minimum contract or anything).

Does anyone have experience of either the AEG L16830 machine or Appliance Deal's cover?

Any advice gratefully received.

Thanks in advance
"Living on Earth is expensive, but it does include a free trip around the sun!"

Comments

  • You have answered your own question!

    In most cases it is a false economy.

    If the washer works well without any problems for the first year they tend to go on and on. If there problems in the first year then perhaps hedge your bets by taking out insurance for the 2nd year. You do not have to do this through the shop you bought it from - there are many insurers in the market Domestic and General being one of the front-runners in this field.
  • lah
    lah Posts: 19 Forumite
    Hi I Have Always Had Insurance And Find Dmestic And General The Best Mainly Because Theres Nothing To Pay Out And If They Cant Fix It They Will Help Towards A New One Make Sure You Dont Have To Pay Out And Then Try To Claim Back.i Find Zanuzzi Best Best And Have Had Bad Fed Back Regards Eletrolux But Each To There Own And All The Best With The New Baby
  • Hi there

    Yes you have answered your own question. An absolute waste of money. I can see the concern over the baby and needing your washing machine but you should get a good few years use out of your new machine. It will come with a warranty anyway. It will be parts and labour usually always for 12 months, maybe longer and then just parts for usually around 5 years.

    I found that if I ever did have probs with my washing machine whilst under warranty - if I told them I had a newborn, they prioritised my call.

    If you are really worried then put the money you would pay for the insurance into a savings account, let it earn interest for you and then put it towards a new one.
  • I always buy a basic machine for about £199 and take 5 year extra cover with D&G........you normally only use 2 or 3 programmes anyway.
    doing 4 or 5 loads every day, i think it is well worth the £90 premium for 5 years.
    had 3 machines in 25 years and an average of 1 callout and repair every 10 months [ callouts cost £70 plus parts], defineately got my moneysworth with the insurance, as the last visit would have cost £150 on a 4 year old machine.
  • Is that £90 every year for 5 years?
    If so you have spent £450 which could have got you a very nice new shiny machine.
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