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Help needed Ebay
erniethemilk
Posts: 268 Forumite
Sold an item in January, posted to Spain, sent it recorded or whatever i could to get a signature,
Buyer has just decided to say he never recived it, it was posted around 4th Jan.
And to top it all of can I find the proof of postage! No! I have turned my house upside down
What can I do, do the post office you posted it from keep a log?
I have got good feedback 600+ never had this problem.
Any help appreciated
Buyer has just decided to say he never recived it, it was posted around 4th Jan.
And to top it all of can I find the proof of postage! No! I have turned my house upside down
What can I do, do the post office you posted it from keep a log?
I have got good feedback 600+ never had this problem.
Any help appreciated
Just started comping - Wins - January 2011 - £10 sports Direct Voucher, Fru Tea bags, No7 Mascara
Feb wins - The lovers 3d Bluray. March Wins - One born every minute book :T
Thanks everyone who posts comps
Feb wins - The lovers 3d Bluray. March Wins - One born every minute book :T
Thanks everyone who posts comps
0
Comments
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how did the buyer pay?
you have a real problem if you cant find the proof of posting receipt.Get some gorm.0 -
Paypal - and we all know what they will doJust started comping - Wins - January 2011 - £10 sports Direct Voucher, Fru Tea bags, No7 Mascara
Feb wins - The lovers 3d Bluray. March Wins - One born every minute book :T
Thanks everyone who posts comps0 -
erniethemilk wrote: »Paypal - and we all know what they will do
They will do exactly what they warn us they will do when we sign up to them.
Has the buyer started a chargeback? If not he really only has a limited time now to do so. If he has then like the others have said without proof of delivery you cannot win the chargeback. Even if you did have proof of delivery the address can't be confimed as it is in Spain, so it really is not worth paying the considerable extra cost to send stuff to Europe tracked. For future reference just use standard airmail for overseas items and if it fails to arrive refund the buyer and reclaim from the Royal mail using a certificate or receipt of posting. Unfortunately in this case without proof of posting you can't even reclaim from the RM.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
No chargeback as yet.Just started comping - Wins - January 2011 - £10 sports Direct Voucher, Fru Tea bags, No7 Mascara
Feb wins - The lovers 3d Bluray. March Wins - One born every minute book :T
Thanks everyone who posts comps0
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