desperate - help required

rabialiones

i installed avast last week,
o k for a few days, everything normal
however, over past few days, i am having problems accessing various sites e.g. logging onto to msn hotmail, signing in to ebay or when trying to purchase an item , unable to continue to basket or payment page. i get window displaying 'web page unavailable ' etc, even when i try to refresh, it says the same.
msn butterfly goes into motion, but after 5 attempts at signing in the message window appears - unable to connect- etc.
i have yahoo on my toolbar but the pop up blocker is off.
any assistance would be greatly appreciated.
initially i thought it was just msn internet i was having problems with, but now i realise it is other sites as well.

Richie(UK)

Hi r,

I don't use Avast. However, a quick search identified a support forum. Have you tried looking for queries with similar problems to those that you describe? Something like this perhaps.

Have you installed anything else recently?

chris73

Are you using Windows 2000 by any chance?

rabialiones

i dont think ive installed anything else, but i do recall deleting aol from my computer as i no longer use it. i may have deleted something else alongside with this.

i have windows xp

catford

Why dont you uninstall avast and see if your system improves?? :beer: AND AOL can leave your pc in a mess --it did mine!!

catford

chris --what do you mean about w2000? are there any known problems,have you had them??

rabialiones

if i uninstall avast i would be left with no protection.
can i just disable it for a while and if so how do i disable it, i have been trying but cannot do it?

derrick

You should instal Microsoft AntiSpyware it is a beta version but is suppossed to be very good.
I had Avast but it made my computer very slow

jaffa30

Yeah
I use microssoft antispyware to and also Spybot both are very good

Jaffa

rabialiones

o.k. i have gone to system restore
now i am downloading microsoft antispyware from above link, and i do not have avast anymore (restored to a date prior to installing avast). can now access msn etc.
so will the microsoft antispyware be sufficient protection against viruses etc?