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always ask to close the account!

This is valuable advise I've learnt from reading the posts on this forum and put it into practice today.

I phoned natwest CS to see what they could offer me and they were adamant that they had no LOB or BT deals they could offer. They would only let me do a BT at the standard rate of 17% !!! (this rate is more than the one I was trying to do a transfer from!!)

However, their story soon changed when I asked to close the account. They offered me 6.9% for the life of balance, which is better than the 13% I was paying on my other card.
Bank Charges Claimed: 180

Debenhams card: 600 now paid
Littlewoods: 100 now paid
This discussion has been closed.
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