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Fed up of postie? Help is here... (merged)

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  • allyann87
    allyann87 Posts: 14 Forumite
    I have just started and wish I had never bothered!

    Sent my first letter today and had to try 4 different post boxes till I found one with a number.

    Then i logged on and tried to do there online training so I knew what I was doing and got ERROR, ERROR, ERROR!

    So i emailed them and they sent back saying that they relise there is a problem with the training but would not be fixing it even though a few members had complained. They attatched a PDF file with the training files and i went through them.

    Then I went onto the site now knowing what to do and all I get is ERROR, ERROR, ERROR!!!

    I have emailed them again but I am presuming they are shut till tomorrow.

    Not trying again tonight!

    For 18 stamps is it worth it?

    If you quit I wonder if you have to send the stamps back, anyone know?

    Has anyone else managed to get further than me tonight?

    Alyson
  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm a newbie to this, logged on for the first time tonight to see what happens ... and I'm getting the error messages as well. I assume they're having problems with their servers or something. Oh well, at least I don't have to post my first item until next week.

    I've got a weird problem I've emailed them about, though ... anybody got any ideas? They say I have to post "after 1pm but before last collection". But I live really rural, and my local postbox has one collection which is listed as 09:30am (postie comes between then and 12 noon depending on workload). So when do I post - before the only collection of the day?
    :heartpuls Mrs Marleyboy :heartpuls

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    :) Proud Parents to an Aut-some son :)
  • DUKE
    DUKE Posts: 7,360 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    allyann87 wrote: »
    I have just started and wish I had never bothered!

    Sent my first letter today and had to try 4 different post boxes till I found one with a number.

    Then i logged on and tried to do there online training so I knew what I was doing and got ERROR, ERROR, ERROR!

    So i emailed them and they sent back saying that they relise there is a problem with the training but would not be fixing it even though a few members had complained. They attatched a PDF file with the training files and i went through them.

    Then I went onto the site now knowing what to do and all I get is ERROR, ERROR, ERROR!!!

    I have emailed them again but I am presuming they are shut till tomorrow.

    Not trying again tonight!

    For 18 stamps is it worth it?

    If you quit I wonder if you have to send the stamps back, anyone know?

    Has anyone else managed to get further than me tonight?

    Alyson

    Don't waste time looking for a box with a number on. Just email them telling them that there was no number and give them the location where you posted the mail. As soon as you tell them this then within a few weeks weeks your box will suddenly have a number on it ;)
  • DUKE wrote: »
    Don't waste time looking for a box with a number on. Just email them telling them that there was no number and give them the location where you posted the mail. As soon as you tell them this then within a few weeks weeks your box will suddenly have a number on it ;)
    That's exactly what happened with me. The box round the corner had no info on it except the name of the day of the week, so I e-mailed the location to them to get the box number. They couldn't find it on their database, but on Tuesday I noticed a new info label on it, giving the correct box number & I've been able to register that one without a problem. If nothing else comes of doing this mailing business, at least people will have mailboxes with something else on them other than bird poop. :)
  • Ellie
    Ellie Posts: 526 Forumite
    Part of the Furniture Combo Breaker
    I signed up with this company about 4 weeks ago......

    I received my 18 stamps and 1st instructions about 2 weeks ago. I spent about 2 hours trying to find where and how to login, then as stated here i tried to use the tutorial which didnt work....
    Week 1 , i posted 2 letters. Week 2, I posted 2 letters (all to the same person I might add) and both times filled in the online data, then received an email from them saying they didnt need me as they had enough people in my area.:rolleyes:

    Well I get to keep the stamps (or they haven't asked 4 them back) but it was alot of messing about and now i wish I hadnt bothered.

    Good luck with this one people!

    Edit ** Have just read back a few pages and seen others reporting the same. I'm in the PO postcode area**
  • queensway_boy
    queensway_boy Posts: 5,990 Forumite
    1,000 Posts Combo Breaker
    Anyone else having trouble with the survey site,not loading properly or very slow and getting

    "Internet Explorer cannot display the webpage"
  • System
    System Posts: 178,352 Community Admin
    10,000 Posts Photogenic Name Dropper
    sweetpea03 wrote: »
    I haven't had a "you've been dropped" e-mail yet but have had a look at my tasks for next week on the site & there is nothing there :think: Has anyone else got anything listed for next week yet? Can't see a survey on mine either but thanks anyway candyflossing :)

    yesterday I was able to see my tasks a fortnight in advance .... and sign up for the extra survey ....

    but today the entire website appears to have vanished :confused:
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • NorthernLass
    NorthernLass Posts: 4,033 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    I just phoned them up and the nice lady said that they are having a few problems with the website and told me to try the site again tomorrow.
  • sweetpea03
    sweetpea03 Posts: 271 Forumite
    the website seems to be working ok at the moment if anyones trying to get on, I couldn't access it this morning either. still nothing showing for me for next week though.
  • antuk
    antuk Posts: 374 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    sweetpea03 wrote: »
    the website seems to be working ok at the moment if anyones trying to get on, I couldn't access it this morning either. still nothing showing for me for next week though.

    Hmm, hate to be a bearer of bad news but that doesnt sound good. I had letters through and next weeks posting schedule a few days ago....
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