Can you permanently save a telephone message?

Powerful_Pierre

I have a recorded telephone message from my brother who recently passed away and at this moment in time I feel that I would like to permanently keep it. It is on a digital answer phone. Does anyone know if this is possible and how to do it?

sho_me_da_money

Why not play it back and record it through a dictaphone (DVR) (digital voice recorder), then transfer to a your PC and burn it on a disk.

Stephen_Leak

Firstly, condolences on your loss.

I record calls to banks, etc. using an adaptor and an Olympus USB-equipped digital voice recorder. I can then transfer them (they are just a simple .wav file) onto my PC and then e-mail them to the bank, when they deny saying what I socially engineered the call centre operative into saying.

I can see no reason why, if you connected the adaptor between the answering/recording machine and the line, set the digital voice recorder to record, and then played back the message, this should not record on the DVR.

isofa

If you have a microphone on your PC, open up a sound recording (either via windows) or the excellent free Audacity software. Then play the message back, via the speaker whilst recording. Try several times and get the levels right, so it's almost peaking, but not distorting. You can use the equalize function to boost the recording afterwards but avoiding distortion.

Definitely preserve it, I really wish I'd done with people I've lost.

Stubert

Stephen_Leak wrote: »

I record calls to banks, etc. using an adaptor and an Olympus USB-equipped digital voice recorder. I can then transfer them (they are just a simple .wav file) onto my PC and then e-mail them to the bank, when they deny saying what I socially engineered the call centre operative into saying.

You do get their permission first right? You can record a message for personal use without their permission but if you are supplying it to the bank or anybody else I'm fairly sure you need to make them aware that you are recording it.

Stephen_Leak

Stubert wrote: »

You do get their permission first right? You can record a message for personal use without their permission but if you are supplying it to the bank or anybody else I'm fairly sure you need to make them aware that you are recording it.

Firstly, I worked for PO Telephones/British Telecom/BT customer service for 28 years.

If one party to the call knows it is being recorded, there is no legal requirement to advise the other party. Its just like taking verbatim shorthand notes.

If a firm records all calls and they have advised their staff of this, they don't have to advise callers. However, if they only record some calls and the staff do not know which ones these are, they have to advise callers of the possibility.

BritBrat

I record calls to banks, etc. using an adaptor and an Olympus USB-equipped digital voice recorder. I can then transfer them (they are just a simple .wav file) onto my PC and then e-mail them to the bank, when they deny saying what I socially engineered the call centre operative into saying.

Could you connect that to the sound card and then record direct to the PC with some software?

Maybe ring/voice operated.

Stubert

Stephen_Leak wrote: »

Firstly, I worked for PO Telephones/British Telecom/BT customer service for 28 years.

If one party to the call knows it is being recorded, there is no legal requirement to advise the other party. Its just like taking verbatim shorthand notes.

If a firm records all calls and they have advised their staff of this, they don't have to advise callers. However, if they only record some calls and the staff do not know which ones these are, they have to advise callers of the possibility.

You didn't really address my point. If you are supplying it to a third party (i.e. the bank or anybody else) I said I think you have to advise them. That's all. But I may be wrong.

But sorry I've detracted from the original posters question. I hope you get a resolution.