BT monthly bill increase from £11 to £13, any idea why?

tomstickland

I received a letter from BT this week telling me that they were increasing my monthly payment from £11 (ish) to £13 (ish). This was to "cover my calls". All my calls go via Primus, so my calls cost nothing to BT. So my line rental is increasing.

Does anyone have any idea why?

I've received another letter from BT, this time offering calls and rental for £11 (ish) per month for 12 months.

jhp

Possibly getting ready for the line rental increase,and hoping your put a few crumbs through BT.

http://forums.moneysavingexpert.com/showthread.html?t=691105

tomstickland

I've just had a look at my BT online billing and was stung by a single weird reverse charge call.

08 Dec 23:17 07964322286X 0000:00:17 3.395

£3.39 for a 17s reverse charge call!

I just called that number and the answerphone said "hello. Goodbye".
Must have been a scam of some sort. Either that or a mobile phone call to the wrong number.

I did a number check on Icstis, who are now called something new.

PhonepayPlus has the following information about the number 07964322286.

We do not regulate this type of number.

Ofcom are responsible for the regulation of these numbers and their contact details are below.

Ofcom
Riverside House
2a Southwark Bridge Road
London
SE1 9HA

Contact number: 0300 123 3333 PhonepayPlus endeavours to publish accurate information concerning the services identified by its number checker. But it does not guarantee the accuracy or the content of such information, and cannot be held liable for any losses of any kind howsoever arising as a result of any reliance on, or useage of, such information.

gt94sss2

It sounds as if you are currently paying BT by Monthly Payment Plan where they estimate your monthly bill in advance instead of Whole Bill Direct Debit - where you pay the exact amount owing to BT each month/quarter (and which also prevents a 'credit' building up on your account)

You can change the type of direct debit via BT's website here

Regards
Sunil

looby-loo_2

I had a letter too. Putting mine up from £35 to £39. DH's hobby is being in the phone

billsavings

tomstickland wrote: »

I've just had a look at my BT online billing and was stung by a single weird reverse charge call.

£3.39 for a 17s reverse charge call!

I just called that number and the answerphone said "hello. Goodbye".
Must have been a scam of some sort. Either that or a mobile phone call to the wrong number.

I did a number check on Icstis, who are now called something new.

Thats a normal common or garden mobile number on Orange unless its been ported.