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javascript error message thingy

misty
misty Posts: 1,042 Forumite
Hi. Hope someone can help me. I'm trying to buy a book from https://www.nate.org.uk . I'm registered with them and can put it in the basket. However, when I go to checkout there are two options - one where you update/check your login details which I can do no problem and the proceed option which is the one I want - when I try to do this the page just stays the same but whilst the mouse is over the proceed button javascript:; appears at the bottom left handside of the screen - when I move the mouse off the proceed button - the word done appears at the bottom left handside instead. The book I want is difficult to buy and is cheaper through them so I don't want to just give up. Can anyone help? thanks.

Comments

  • Email them and let them know you have a problem. This is a server side issue which their tech staff need to fix. The code for that button is improperly coded to take you through to what I presume is their secure website so that you can pay.

    edit: I have just tried the site, and there is a PHP script error on the main shopping page. I see they mention that they've only had the online store for 3 months, so I don't imagine they've picked all (any???) of the bugs yet. Deffo email them to complain.
    I haven't been asked to tell you that I'm the [highlight]Board Drunk[/highlight] for this board. As the night wears on, my posts will become worse, with simple spelling mistakes, inane ramblings, and a blatant disregard for the truth. I have no authority to do anything, so there's no point asking or telling me. If you see me past midnight, please tell me to get my coat and order me a taxi.

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  • misty
    misty Posts: 1,042 Forumite
    Thanks for that - I will do. I always assume it's something I'm doing wrong.
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